Contact and support

For help with Magnesia, privacy questions or requests about your data, email [email protected].

App support

Describe what happened and what you expected to happen. Include your app version, whether you use iOS or Android, and the steps that led to the problem.

Do not send passwords, sign-in codes, medication lists, health information, supplement plans or AI conversations. If you attach a screenshot, remove personal and health information first.

Privacy and data requests

You can ask about access, correction or deletion of your personal data through the same email address. Tell us what you are requesting without including the sensitive data itself. We may need to verify that the account is yours before acting on a request.

To request account deletion, follow Delete account and data. See the Privacy Policy for information about local and online data processing.

Who is responsible for your request?

Lucía Brumnich and Mariano Ramonda operate Magnesia in Argentina. Lucía coordinates privacy requests, and Mariano handles technical execution.

Postal address: Quintana 3112, Santa Fe, Santa Fe, CP 3000, Argentina.

About Magnesia provides more information about the team and the app.

Health and emergencies

This contact channel is for app support and privacy requests. It is not a medical consultation or emergency service. For health questions, contact a qualified healthcare professional. In an emergency, contact your local emergency services.